Privacy Policy
Effective as of August 15, 2024
What We Collect
1. Information We Collect
We collect information you provide directly, including: name, email address, phone number, payment information, and portfolio data. We also collect technical data such as IP address, browser type, device information, and usage patterns to improve our service.
2. How We Use Your Information
Your information is used to: provide and maintain our services, process subscription payments, send transactional and marketing communications, analyze usage patterns to improve features, and ensure security and prevent fraud. We do not sell your personal data to third parties.
3. Data Security
We implement industry-standard security measures including encryption at rest and in transit, regular security audits, access controls, and secure authentication protocols. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
4. Data Retention
We retain your personal data for as long as necessary to provide our services and fulfill legal obligations. Account data is retained until account deletion. Transaction history is retained for 7 years to comply with tax regulations. Marketing communications are retained until you unsubscribe.
5. Your Rights
Under Tanzanian data protection laws, you have the right to: access your personal data, correct inaccurate data, request deletion of your data, object to processing, restrict processing, and data portability. To exercise these rights, contact [email protected]
6. Third-Party Services
We use third-party services for: payment processing (secure payment gateways), email delivery (transactional emails), analytics (usage statistics), and cloud hosting. These services have access to only the data necessary to perform their functions and are bound by confidentiality agreements.
7. Cookies and Tracking
We use essential cookies for authentication and security, and optional cookies for analytics and personalization. You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of the platform.
8. International Data Transfers
Your data is primarily stored on servers located within Tanzania. For technical reasons, some data may be processed in data centers outside Tanzania. We ensure adequate protection measures are in place for any international data transfers.
9. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify users of material changes via email or platform announcement. Your continued use of the service after changes constitutes acceptance of the updated policy.
For privacy-related inquiries or to exercise your rights, please contact: